From Failure To Freedom Fulfillment/ Refund/Cancellation Policy

Effective date: 02/01/2021



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Please read this policy carefully. This is the Return and Refund Policy of From Failure To Freedom LLC.


Digital products:

At From Failure To Freedom we offer many digital products including CRM Software, Trade Copy Services, and Digital Courses.


There are no refunds issued for digital products.


We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or downloading our products.


Online Training Programs


Your satisfaction with your Program is important to us. While we don't offer refunds for purchases, certain programs will offer up to, but no more than, a 7-Day 100% money-back guarantee for the Program purchased. We know how much of a game-changer this approach, tools, and program can be for you if you do the work, so if you (1) follow the money-back guarantee rules spelled out on that programs sales page, (2) send an e-mail to request your money back to [email protected] and (3) submit all your completed assignments as outlined on the sales page, you'll be issued a refund. After the guarantee period, no refunds will be issued and full payment or all installment payments are still required and will be collected.


Coaching & Consulting


There are absolutely no refunds on Coaching and Consulting because once we spend our time with you, we can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.


If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments. (It is rare, but it does happen that a coach and client may be ill-matched and it is best for both parties to go their separate ways.)


Upon providing a deposit or full program payment you are authorizing John Artzberger/From Failure To Freedom LLC, to process your payment. Upon approval of your application, you are responsible for full payment of fees for the program. No refunds will be issued if you are accepted into the program and all installments must be paid on a timely basis.


Finally, a great deal of energy, time, thought and heart goes into preparing for and being present on our calls together. If you’re late for your appointment, you lose that time. If you don’t show, you will still be charged in full. In turn, we promise to honor our appointments and be on time as well. Things do happen, so if you are unable to make an appointment an exception can be made at the coaches discretion. If you know that a time will not work, please rebook 48 hours prior to your call.


Lapsed Services


We understand life happens and circumstances may prevent you from starting or even completing your coaching within an appropriate timeline. However, if you pay for coaching services and fail to start or have your initial session within five (5) months of your initial payment, you forfeit any payments received and no refunds will be issued. Attempts will be made to provide you with a comparable service through a digital product or online program within one (1) year of your initial payment; however, 1:1 coaching services are not guaranteed as coaching program offerings and pricing may have changed since your initial payment. After one (1) year from your initial payment, you will be required to contract for new and existing coaching services.


Force Majeure:

From Failure To Freedom LLC shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.


Limitation of Liability:

The Client acknowledges and agrees that From Failure To Freedom LLC will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.


No Guarantee:

The client acknowledges and agrees that From Failure To Freedom LLC cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used but no results are promised.

We are excited to be on this journey with you!


Contact Us

If you have any questions, concerns or complaints about this [[ Insert Policy Name Here ]], please contact us:

  • By email: [email protected]
  • By visiting this page on our website:
  • By phone number: +1 (832) 303-0873